Friday, July 26, 2019
Response to Classmates Week 11 Coursework Example | Topics and Well Written Essays - 500 words
Response to Classmates Week 11 - Coursework Example When workers determine the significance of the others, they will work as a team to improve patient care. The Head Nurse may be helped by other parties who are neutral to this case so that the nurses and their assistants may pay attention to the training. This is because if Michelle clarifies the issue alone, some of the workers may fail to listen to her because she is one of their own (Xerri, 2013). As Brenda states, the supervisor may help by giving all the employees the workplace code of conduct. However, the supervisor should do this after investigating the case and understanding the root cause of the hostility. This is because if the supervisor highlights only the code of conduct, the problems among the workers may remain unsolved and this will worsen the case (Woska, 2013). Therefore, I suppose that after investigating the cause of the hostility, the supervisor should work with Michelle to solve the case and remind the employees of the healthcare rules by providing them with the code of conduct. I do not agree with Jamesââ¬â¢s idea that the head nurse should document the wrongdoings of the employees because this may create the feeling of job insecurity among the workers. This is because employees may think that they records of their wrongdoings may cost their job in future and they may become nervous. Documenting the mistakes of the workers may also waste the time that Michelle would use to solve the problem (Valsecchi, Wise, Mueller, & Smith, 2012). The documentation is also unethical because the information may trickle to other parties who may use it to threaten the workers in future. I concur with James that teamwork and partnering may improve the workers relations and the quality of services that patients receive. This is because these strategies may increase the employeesââ¬â¢ understanding of one another. Shearer and Maes (2014) argue that the understanding
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